Oh, the joy of decision-making. As a business owner, you could probably tell people that you actually just make decisions for a living, considering how much of owning a business is about making decisions. It spans everything, too, from the kinds of personnel you bring on to your business to the office decor. Of course, some of these decisions are easier than others. When it comes to deciding whether to outsource things like payroll and HR, this is one of the more crucial, but oftentimes stressful, decisions you’ll need to make. With the seemingly endless number of options available to you, it can be overwhelming trying to figure out which one is best for your business.
At Payday HCM, we’re very familiar with this situation. We have plenty of current and potential clients asking us questions about what HCM providers are best for payroll or which ones provide the best bang-for-your-buck HR services. Many different questions come with deciding on a payroll and HR service provider—questions that aren’t always easy to find the answer to. We want to ensure every business has the resources they need to find the solution that’s best for them.
That’s why, in this article, we’ll be comparing two different HCM service providers: ourselves and Workday GO. In this comparison, we’ll be covering four main categories:
- Payday HCM vs. Workday GO: Payroll Services
- Payday HCM vs. Workday GO: HR and Benefits Services
- Payday HCM vs. Workday GO: Customer Support and Experience
- Payday HCM vs. Workday GO: Pricing
With each category, we’ll go over what each provider has to offer as well as the kinds of businesses that can best benefit from each provider’s services. By the end of this article, you’ll have the knowledge you need to make the best decision for your business.
Payday HCM vs. Workday GO: Payroll Services
To start, we’ll go over how Payday HCM’s and Workday GO’s payroll services compare to one another.
Workday GO Payroll Services
Workday GO operates as an all-in-one solution for small to midsize businesses, incorporating their HR and payroll functions onto one platform. Of course, Workday offers a number of different products designed to help businesses with HR, payroll, finance, and IT—what makes Workday GO different? A focus on AI and small to midsize businesses.
Workday GO is specifically designed as a solution for SMBs, using the Workday Illuminate AI platform to help businesses automate and streamline their payroll processes. Their payroll platform offers continuous payroll processing, automated tax updates, AI anomaly detection, and employee self-service. The platform is also designed to grow and scale with your business.
Payday HCM Payroll Services
Payday HCM’s payroll services provide you not only with a digital platform to help streamline and automate your payroll processes, but also with access to a team of real payroll experts willing to assist you every step of the way. Payday brings a human-first approach to payroll, giving you the tools and support you need to accurately and efficiently perform your payroll.
On top of this, Payday offers a number of ancillary services aimed at improving not only your own experience, but also your employees’ experience as well. These services include things like earned wage access (EWA), timekeeping and scheduling, employee self-service, and tax filing and compliance assistance.
Payday HCM vs. Workday GO: HR and Benefits Services
Next, we’ll go into how Payday HCM’s and Workday GO’s HR and benefits services compare to one another.
Workday GO HR and Benefits Services
Workday GO’s HR services integrate seamlessly with their payroll services, offering SMBs an all-in-one platform to run their payroll and perform their HR functions. The Workday GO HR software puts a variety of different HR functions into one place, including onboarding, time-off management, and performance reviews.
These functions are all powered by their AI platform, leveraging the latest technology to automate and streamline your HR processes. The platform also includes benefits administration tools that help you manage things like enrollment as well as benefits costs.
Payday HCM HR and Benefits Services
Payday’s HR services help you manage the day-to-day HR operation of your organization—onboarding, performance management, applicant tracking—while ensuring your business is compliant with any current or future labor laws and regulations. You’ll also have access to a dedicated HR business partner who can help you answer any HR-related questions you may have.
Payday’s benefits administration services can not only help take the administrative burden of managing your company’s business off your hands, but also help you find the best benefits package for your organization. Whether it’s health or life insurance, employee assistance programs, or worksite benefits, Payday can help you manage them.
Payday is also working to develop a number of AI tools to help your business with a variety of tasks, including a benefits reconciliation tool. With this tool, businesses can easily spot discrepancies in their benefits enrollment and ensure they’re not spending money they don’t need to be spending.
Payday HCM vs. Workday GO: Customer Support and Experience
With a clearer understanding of Payday HCM’s and Workday GO’s payroll and HR platforms, we’ll dive into how the customer experience differs between the two providers.
Workday GO Customer Support and Experience
Workday GO is built with functionality and technology in mind, providing you with AI tools and online support to get you the answers you need. With the Workday Community, you can collaborate with other businesses on the Workday GO platform to troubleshoot and find the solutions you need.
Workday GO is focused on empowering businesses with the tools to troubleshoot any issues they may run into. Workday also features customer support that is available 24 hours a day for 5 days a week, allowing you to open a support case with a designated support contact. Workday GO also features 24/7 monitoring and automated issue detection.
Payday HCM Customer Support and Experience
Payday HCM’s customer support is designed around your business, providing you with a customized support experience aimed at giving your business solutions that specifically fit your needs. With a designated customer service representative, you’ll receive email, over the phone, or in-person (for local clients) support for whatever issues you may be experiencing.
On top of this, Payday offers a number of online resources to help empower organizations with quick answers while also keeping you in the know on all things human capital management. With our Learning Center and weekly email newsletter, we’re here to supply businesses with knowledge and resources.
Payday HCM vs. Workday GO: Pricing
Finally, we’ll get into the question we’ve all been waiting for: how Payday HCM’s and Workday GO’s pricing differ from one another.
Workday GO Pricing
As previously mentioned, Workday GO is specifically designed for small to midsize businesses, providing them with a streamlined platform for managing payroll and HR that can scale with them as they grow. While specific pricing on Workday GO isn’t available, their pricing structure for their adaptive planning platform can still provide insight into their overall pricing strategy.
For this, businesses can start with a free trial or request a quote for their two upper tiers. When it comes to customer service, businesses can also opt for a higher tier for more service options and availability. To receive specific pricing information on Workday GO, businesses should contact their sales team.
Payday HCM Pricing
Payday HCM’s pricing structure is split up in a few different ways, offering you the ability to customize your HCM solution to your business’s needs. With different pricing tiers available for payroll, HR, and benefits administration, you can pick the services that fit your business’s needs and ensure you’re only paying for what you need.
For payroll, our Core pricing package starts at $7.20 per employee per month with a separate implementation fee. HR and benefits administration will vary based on the type of service desired (in the case of HR) and the types of benefits your business offers. Feel free to schedule a meeting with one of our experts to learn more.
Find the Solution Your Business Needs
Being a business owner is all about making decisions. Every day, you’ll make decisions that will have a lasting effect on your business. For many of these decisions, careful consideration and research are necessary. However, this is easier said than done. For many things, including payroll and HR providers, there are seemingly endless numbers of options available, making the search for a perfect solution not-so-easy. Combine that with the importance of finding a provider that runs your payroll efficiently and manages your HR tasks effectively, and you have an unnecessarily stressful scenario. With the information provided in this article, though, you’ll have the knowledge you need to approach this decision with confidence.
As a business owner, deciding on your business’s payroll, HR, or benefits administration provider is one of the most important decisions you’ll need to make. With the number of options available, it can feel overwhelming to find the right partner. Making the right choice is crucial, though. Check out our article on the three features to look for in an HR provider, so you’ll feel better prepared to make your decision and find the right partner for your business.
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