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3 Features to Look for in an HR Provider

May 21st, 2024 | 4 min. read

By Kristi Feist

Selecting the right HR provider can be tedious. With the number of HR challenges that organizations face — staying compliant with labor laws to managing talent acquisition and development — the pressure is on to make the right choice. It’s not uncommon for companies to struggle with these issues, which lead to costly mistakes.

However, there is a solution. Businesses can navigate these challenges confidently by reading some of the knowledge we will give you. We’ve been in the HR game since 1985, and Payday has seen it all. We know exactly what to look for in a provider? How? Well, we are a provider ourselves. So, after you finish this article, you’ll be able to understand the features you need to look for in an HR provider.

We will guide you through the three key features to look for in an HR provider. Mainly focusing on compliance and risk management, talent acquisition and management, and HR technology and analytics. Let’s dive into these features to help you make an informed decision.

  • Compliance and Risk Management with an HR Provider
  • ​​HR Provider will Handle Talent Acquisition and Management
  • Your HR Provider uses Analytics and Efficient Technologies

Feature # 1: Compliance and Risk Management with an HR Provider

One of the main features to look for in an HR provider is their ability to manage compliance and mitigate risk. Compliance with labor laws and regulations is an ongoing challenge for businesses of all sizes. A top-notch HR provider stays ahead of the latest labor laws, manages employee relations issues, and minimizes legal risks. This ensures your company complies with ever-changing regulations, avoiding potential legal pitfalls and costly penalties.


Why HR Compliance and Risk Management Matter

Compliance is about creating a safe and fair workplace. Failure to comply with labor laws can result in severe consequences, including hefty fines, legal disputes, and damage to your company's reputation. An effective HR provider will help you navigate these complexities, ensuring your policies and practices align with current regulations. This includes managing employee documentation, overseeing disciplinary actions, and handling grievances to minimize risk.

How HR Providers Ensure Compliance

HR providers utilize a combination of technology and expertise to stay on top of regulatory changes. They provide regular updates and training to inform your team about new laws and best practices. They often conduct audits and assessments to identify potential areas of non-compliance and implement corrective actions. By choosing an HR provider with robust compliance and risk management capabilities, you can protect your business from unnecessary risks and focus on growth.

Benefits of HR Compliance and Risk Management:

  • Regulatory Updates: Stay informed about the latest labor laws and regulations.
  • Employee Relations: Effectively manage employee relations to avoid disputes and grievances.
  • Risk Mitigation: Minimize legal risks and avoid costly penalties.
  • Documentation Management: Ensure all employee documentation is accurate and up-to-date.
  • Regular Audits: Conduct regular compliance audits to identify and address potential issues.

Feature #2: HR Provider will Handle Talent Acquisition and Management

Attracting the right talent is critical to any organization's success. However, the process continues after recruitment. Onboarding, training, and continuous development are equally important to ensure employees are engaged and productive. An HR provider with a robust talent management system can help you create a seamless experience for new hires and support their professional growth.

Better Recruitment and Onboarding

Effective HR providers use advanced tools and strategies to identify and attract the best candidates. This includes leveraging applicant tracking systems (ATS), conducting thorough interviews, and performing background checks. Once the suitable candidates are selected, a well-designed onboarding process helps them integrate smoothly into the company culture and become productive team members quickly.

Fostering Employee Development

Beyond onboarding, an HR provider should offer training and development programs to help employees acquire new skills and advance their careers. Performance management systems, including regular evaluations and feedback mechanisms, are crucial for monitoring progress and addressing issues early on. By investing in employee development, you not only improve individual performance but also boost overall organizational effectiveness.

Benefits of Talent Acquisition and Management:

  • Efficient Recruitment: Use advanced tools to identify and attract top talent.
  • Seamless Onboarding: Ensure new hires integrate smoothly into the company culture.
  • Continuous Training: Provide ongoing training and development opportunities.
  • Performance Management: Implement regular evaluations and feedback systems.
  • Employee Retention: Foster a positive work environment to retain top performers.


Feature #3: Your HR Provider uses Analytics and Efficient Technologies

HR technology, such as Human Resource Information Systems (HRIS), is vital in managing various HR functions. At Payday, we are partnered with isolved. These systems automate administrative tasks, streamline workflows, and provide a centralized platform for storing and accessing employee information. This saves time, reduces errors, and allows HR professionals to focus on more strategic initiatives.

HR Data-Driven Insights

HR data analytics provides valuable insights into workforce trends, employee performance, and organizational health. By leveraging data, HR providers can help you make informed decisions about recruitment, retention, and development strategies. For example, predictive analytics can identify potential turnover risks, enabling proactive measures to retain key talent.

Enhancing Operational Efficiency

Advanced HR technology and analytics also contribute to overall operational efficiency. Automated processes reduce manual workload and minimize the risk of human error. Real-time data access enables quick and accurate reporting, essential for strategic planning and decision-making. By choosing an HR provider with robust technological capabilities, you can ensure that your HR operations are efficient, scalable, and aligned with your business goals.

Benefits of HR Technology and Analytics:

  • Automation: Streamline administrative tasks and reduce errors.
  • Centralized Data: Store and access employee information in one platform.
  • Predictive Analytics: Identify potential turnover risks and retain top talent.
  • Performance Insights: Use data to improve employee performance and development.
  • Operational Efficiency: Enhance overall efficiency and decision-making with real-time data.

Pick the Best HR Provider for Your Business

Selecting the right HR provider can impact your organization's success. Remember the challenges your business faces in managing HR processes: staying compliant with regulations, attracting and retaining top talent, and leveraging technology for operational efficiency.

Focusing on providers that excel in the above will ensure that your HR needs are met effectively and efficiently. These features help manage your workforce and enhance overall organizational performance, allowing you to focus on what you do best — growing your business.

To find the HR provider who best fits your needs, you should: Identify your organization's specific HR challenges and requirements. Look for HR providers specializing in the areas most relevant to your needs. Speak with other clients to gauge their satisfaction and experiences. Partner with an HR provider who meets your current needs and supports your long-term business goals. We understand this journey, now read how Payday can be an HR solution for you.

Kristi Feist

As a seasoned veteran in the industry and with Payday HCM, Kristi maintains a 1000+ client portfolio with a 98% retention rate. As Vice President of the DSO Division, Kristi works with hundreds of DSO-like companies to adopt best practices around the use of payroll technology, implementing processes and empowering employees of DSOs to use the technology.