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Who We Are
Our Mission
It's easy to find a payroll and HR provider that will treat your business like just a number. That's why we make it our mission to provide your business with service that keeps people top of mind and front and center.
One Service. One Heart. One Team.
People are at the center of everything we do. Our mission is to ensure your people are provided with consistent support with empathy at its core.
One Service
Consistency is the standard. Stop worrying about getting the wrong customer service agent on the phone or talking to an automated voice—just receive the same great service, every time.
One Heart
It's hard to get great service when you're just another number. That's why empathy and compassion are at the center of everything we do, ensuring your people are actually treated like people.
One Team
We're all in this together. When you work with Payday HCM, you're not just a client: you're family. No matter who's calling or when, know that your business will get the support you need when you need it.
When Good Service Is Just a Slogan On a Wall...
If you've worked with companies like ADP or Paychex, you're likely familiar with the hollowness that can come with a business saying they offer "outstanding customer service!" Unfortunately, too many businesses that work with big-name providers find themselves being reduced to a number, resulting in lackluster service and a payroll solution that leaves them trying to fit the provider's mold rather than the other way around.
That's why, at Payday HCM, your business comes first. Our mission isn't just a poster on the wall—it's the operating system for how we work.
Turning Our Words Into Action
It's easy to say, "People are at the center of everything we do"—it's much more difficult to actually live it. Your business deserves to work with a payroll and HR provider that can turn grand sales promises into practical actions, ensuring your business receives the kind of care it deserves.
A Consistent Experience
Whether it's payroll, human resources, or benefits, you can rely on our client service representatives to deliver quick, personalized service with every interaction.
Stronger Collaboration
A sense of unity that brings together departments for our team can help elevate the level of service your business receives.
Service-Centric Decisions
You are at the center of everything we do. If it's not right for your business, it's not the right choice.
When Internal Culture Becomes External Experience
People are at the center of everything we do: when our people are taken care of, we're able to take care of your people. When we live "One Service. One Heart. One Team," internally, that translates to support, care, and trust for your business. Things like our "One Heart Award," an award given to a Payday team member in recognition of living this mission statement, help to shine a light on outstanding service and produce a culture of hospitality that becomes felt by your business.
Start Tomorrow, Today
“When you realize you want to spend the rest of your life with somebody, you want the rest of your life to start as soon as possible," as Harry said to Sally on one New Year's Eve long ago. It still rings true, and, although finding a payroll and HR service provider isn't quite the same as confessing your love for a long-time friend, there are some similarities. Mainly, in taking that leap—whether it's switching payroll providers or committing yourself to outstanding customer service—is something that is easily pushed to the next day. But when tomorrow promises a payroll partner that feels a little less like a service provider and a little more like a family member, wouldn't you want to start that as soon as possible?
